Office Policies

Our time is valuable, and so is yours!  When you schedule an appointment, we reserve that time exclusively for you!   We have diligently prepared for your arrival to ensure that you receive the best possible and prompt service!  Accordingly, we have a strict cancellation/rescheduling policy!  if you are late for your appointment, your appointment time will be reduced while charges remain the same.  If you are unable to keep your appointment or cancel within 48 hours, we regret that you will be charged in full for that appointment.   Therefore, if you need to change/cancel an appointment, please cancel/reschedule online or leave a message at  (585) 218-0166 at least 48 hours prior to scheduled appointment to avoid being charged.  

Payment by credit/debit card, cash or personal check (Payable to Restoration Electrolysis) is honored and due upon completion of Services.  A $30 fee will be charged for checks with insufficient funds.

For your safety and best results, a Consultation Appointment is required prior to your first:  Electrolysis, Eyelash Extensions, Sleek Brows or Blue Onyx Facial Rejuvenation treatment or service.